General
Smoke-free property
Non-smoking rooms
Convenience store on site
Heating
Shuttle service (Paid)
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Wake-up service
Room service (Paid)
Front Desk Services
Invoice provided
Baggage storage
Tour desk
24-hour front desk
Private check-in/out
Currency exchange
Concierge
Express check-in/out
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Thermometers for guests provided by property
Access to healthcare professionals
Face masks for guests available
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
Free toiletries
Hairdryer
Safety & security
Fire extinguishers
Security alarm
Key access
Safe
Smoke alarms
24-hour security
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Hand sanitizer
Activities
Walking tours (Paid)
Bicycle rental (Paid)
Bike tours (Paid)
Hiking (Paid)
Cooking class (Paid)
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Delivered food covered securely
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Media & Technology
Flat-screen TV
Cable channels
TV
Satellite channels
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Laundry (Paid)
Dry cleaning (Paid)
Outdoors
Outdoor furniture
Sun deck
Terrace
Bedroom
Linens
Wardrobe or closet
Living Area
Desk
Sitting area
Room Amenities
Clothes rack
Food & Drink
Breakfast in the room
Business Facilities
Fax/Photocopying